Privacy policy

Privacy Policy

The confidentiality of your personal data represents one of the main concerns of SC Higimag Tex SRL, located in Cluj-Napoca, Baciu, Molidului Street, Romania, as the owner of https://zebramop.ro/.

This document aims to inform you regarding the processing of your personal data in the context of using the website https://zebramop.ro/, hereinafter referred to as the “site”.

Categories of personal data processed
Purposes and legal grounds of processing
Duration of processing
Disclosure of personal data
Transfer of personal data
Your rights
Confidentiality of minors
Changes to the privacy policy

1. Categories of personal data processed

A. If you are a customer of the site, we will process personal data such as:

First and last name
Phone number
Email address
Billing address
Delivery address
Data related to your use of the site (for example behaviors, preferences, browsing habits)
Any other personal data provided directly when creating a user account, placing an order through the site, or resulting from using the site

If you create a user account using your Facebook or Google account, the following publicly displayed profile data will be processed: username, email address.

If you choose to create a user account only before completing an order on the site, we will request your email address based on which a user account will be automatically created. If the order is not finalized, the provided data will not be stored and the account will be automatically deleted.

B. If you are a visitor of the site, the following data may be processed:

Data provided directly when using the site, including through contact or support forms
Indirectly collected data: IP address, browser type, browsing duration, search history, operating system, language, viewed pages, complete URLs, click paths, products viewed/searched, time spent on pages, interaction data such as clicks and scrolling, behavioral analytics

2. Purposes and legal grounds of processing

A. If you are a customer of the site:

Processing for the performance of the contractual relationship:

Order processing, validation, shipping, invoicing, updates on order status, handling product returns
Legal ground: Contract enforcement. Failure to provide data may prevent the execution of the contractual relationship.

Processing to comply with legal obligations:

Including taxation and record-keeping requirements
Legal ground: Fulfillment of legal obligations. Failure to provide data may prevent the provision of services.

Processing for marketing activities:

Sending commercial communications via email or SMS
Legal ground: Consent
You may withdraw consent at any time via the unsubscribe link included in communications or from the “My Account Information” section.

Processing for analytics:

Improving the user experience and site functionality
Legal ground: Legitimate interest
Refusal has no negative consequences.

B. If you are a site visitor:

Marketing communications (email, SMS)
Legal ground: Consent

Customer support, complaints resolution, and site performance improvements
Legal ground: Legitimate interest

Providing data for these purposes is voluntary. Refusal has no negative consequences.

3. Duration of processing

Personal data will be processed as long as necessary to achieve the purposes mentioned above.

If you are a customer, data will be processed for the duration of the contractual relationship and afterwards in accordance with legal storage periods (for accounting documents: 10 years).

Deleting a user account will be considered a withdrawal of consent for marketing communications. Deleting the account does not automatically remove all stored personal data. You may exercise your rights described in Section 6.

If an account deletion request exists while at least one active order is present, the deletion will be processed only after delivery and completion of the active order.

Withdrawing consent does not affect previous lawful processing performed before withdrawal.

4. Disclosure of personal data

We do not rent or sell personal data to third parties.

Data may be disclosed to trusted third-party service providers such as transportation providers, hosting companies, and IT service companies acting under contractual confidentiality commitments.

Data may also be disclosed to public authorities, including for:

Site administration
Prize and promotion management
Website maintenance and improvement
Data analysis, testing, security, and authentication
Law-mandated disclosures

5. Transfer of personal data

Personal data may be transferred outside Romania but only to countries within the European Union.

6. Your rights

Under applicable data protection legislation, you have the following rights:

Right to information
Right of access
Right to rectification
Right to deletion (“right to be forgotten”), subject to applicable conditions
Right to restriction of processing
Right to data portability
Right to object:
to processing based on legitimate interest
at any time, without justification, to direct marketing
Right not to be subject to an automated individual decision with legal or significant effects
Right to file a complaint with the National Supervisory Authority for Personal Data Processing or competent courts

For exercising these rights or for additional information, please use the contact email provided by the company.

7. Confidentiality of minors

We do not knowingly request or collect personal data from individuals under 18 years of age. The website does not target minors.

If such data is collected by mistake and we are informed, we will either obtain appropriate parental consent or delete the data from our systems.

8. Changes to the privacy policy

We reserve the right to modify this privacy policy. In the case of significant changes, you may be informed by email (if possible) or through a visible notice on the site.

This website uses cookies. For more information, please consult:
https://zebramop.ro/

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